Refund & Returns Policy
Last updated: 2026-06-11
1. Hygiene & Intimate Items — Final Sale
Due to the intimate nature of our products, all sales are final for:
- Lingerie, bodysuits, and body stockings
- Underwear and intimate apparel
- Hosiery and similar items
These items cannot be returned or refunded once the sealed packaging is opened, for hygiene and safety reasons.
2. Eligible Returns (Non-Intimate Items)
Non-intimate accessories, bondage hardware, and decor items may be returned within 14 days of delivery if:
- Item is unused and in original packaging
- Sealed tags are still attached
- You have a valid order number
3. Damaged or Defective Items
If you receive a damaged or defective item, contact us within 48 hours of delivery at hello@after-dark-studio.com with your order number and photos. We will replace the item or issue a full refund including original shipping.
4. Refund Processing
Approved refunds are processed within 5–7 business days to your original payment method. Your bank may take an additional 3–5 days to post the credit.
5. Shipping Costs
Original shipping is non-refundable unless the return is due to our error. Return shipping is the customer's responsibility unless otherwise noted.
6. Contact
For return or refund inquiries: hello@after-dark-studio.com