Shipping Policy
Last updated: 2026-06-11
1. Processing Time
Orders are processed within 1–2 business days. You will receive a tracking number via email once your order ships.
2. Shipping Methods & Times
- Standard (HK domestic): 2–4 business days — HKD 30 / free over HKD 500
- Express (HK domestic): 1–2 business days — HKD 80
- International Standard: 7–14 business days — calculated at checkout
- International Express: 3–5 business days — calculated at checkout
3. Discreet Packaging
All orders are shipped in plain, unbranded packaging. The return address shows our logistics partner, not "After Dark Studio." Product names are not listed on the outer packaging or customs forms (for international orders).
4. International Duties & Taxes
For international orders, the customer is responsible for any import duties, taxes, or customs fees imposed by the destination country. We do not control these charges and cannot predict their amount.
5. Address Changes
If you need to change your shipping address after ordering, contact us at hello@after-dark-studio.com within 12 hours of placing the order. We cannot change addresses once the package has shipped.
6. Lost or Delayed Packages
If your tracking shows no movement for 7+ days, contact us. We will work with the carrier to locate the package or send a replacement at no charge.
7. Contact
Shipping questions: hello@after-dark-studio.com